Course Content

How to communicate with the prospective implant patient from initial phone call through diagnostic appointments and to case presentation. A system for the front office that presents an organized, professional approach to the patient. Appointment control, financial arrangements, and inter-office communication between the surgical and restorative offices are also illustrated as keys to developing the implant practice.

Objectives

1.  Verbalize important communication techniqes from initial contact with patient through case presentation.

2.  Understand the importance and benefits of having a system in place for the front office.

3.  State best practices used to market dental implants.

Outline

I.     Staff communication with the implant patient.

II.    Marketing dental implants.

III.   Building and growing the implant part of your practice.

IV.    Team building.

V.     Ensure continuity of protocol in the office.

References

None available at this time.